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Privacy Policy

This policy explains how and when Herenga ā Nuku collects personal information, what we do with it and your right to see or change it.


The purpose of this privacy policy is to let users of (the ‘site’) know when we collect personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site except as set out in this policy or as otherwise set out somewhere on the site (including in terms linking to the site).

Collection, storage and use of personal information

No need to disclose personal information

You can use the site without disclosing any personal information.

Your disclosure of personal information

You may choose to disclose personal information to us when you give feedback or in submission forms. This information can be viewed by site administrators, Herenga ā Nuku staff and sometimes third-party contractors who administer or work on the site or work on special projects with us.

Please do not send us sensitive personal information or include any sensitive personal information in submission forms.

Holding of information

If you provide personal information, it is held by Herenga ā Nuku. It may be shared with third-party contractors to the extent necessary to administer or work on the site or special projects. We do not make mail addresses available to the public. Unless required by law, we won’t publicise the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.

Use of personal information

We’ll only use personal information provided to us for:

  • administering, evaluating and improving the site
  • improving our services, and
  • communicating with you, including responding to your feedback and information in submission forms.

Feedback and submission forms

Feedback is important and is used to evaluate and improve the site. If you provide feedback by email or submission form, that feedback goes to the appropriate Herenga ā Nuku staff. We may pass on relevant comments and submissions to other people within Herenga ā Nuku, other government agencies or third parties who administer or are participating in the project or issue the submission form relates to. This could include your email address and other identifying information that you’ve provided.

Also, see information about your license under which you provide feedback via the Herenga ā Nuku website.

Terms of use

Statistical information and cookies

Statistical information collected

We may collect statistical information about your visit to our website to help us improve it. This information does not identify individuals and makes use of cookies. A cookie is a piece of code that creates a file on your computer to track the pages you view on our website. We use Google Universal Analytics to collect and analyse details about the use of our website. You may turn off cookies at any time. Most browsers have a feature that allows users to refuse cookies or issue a warning when cookies are sent. Turning off cookies will not affect your ability to use this site.

The information Google Analytics collects includes:

  • the first three parts of the IP address of the device
  • the pages accessed on our site and the links clicked on
  • the date and time the site was visited
  • the referring site (if any) through which you clicked through to this site
  • the operating system (for example, Windows 7 or Mac OSX) on the device used
  • the type of web browser used (for example, Internet Explorer or Mozilla Firefox)
  • other incidental information such as screen resolution and the language setting used.

Use of statistical information

The data is collected and stored on the Google server and is viewable by authorised staff as detailed in their privacy policy. We may share this information with other government agencies.

How Google uses data when you use their partners’ sites or apps 


This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for monitoring site usage. The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Records and disclosure statement

Public records, official information and Parliament

Your emails and contributions to the site may constitute public records and be retained to the extent required by the Public Records Act 2005. Herenga ā Nuku may also need to disclose those materials under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a parliamentary question.

Correcting your personal information

Your rights

Under the Privacy Act 2020, you have the right to access and ask us to correct any of your personal information provided to Herenga ā Nuku in connection with your use of this site.

Contact us if:

  • you would like to see or change your personal information Herenga ā Nuku has stored, or
  • you have any concerns regarding your privacy.

Herenga ā Nuku may require proof of your identity before being able to provide you with any personal information.

Herenga ā Nuku Aotearoa
PO Box 11181
Wellington 6142
04 815 8502

If you have a privacy complaint

If you’re not satisfied with our response to any privacy-related concerns you may have, you can contact the Privacy Commissioner.

Office of the Privacy Commissioner
PO Box 10094
Wellington 6143

Freephone:0800 803 909 (NZ only)
Phone: +64 4 474 7590
Fax: +64 4 474 7595